Remote Banking
01.
Call Center
Call Center
It is an all-media intelligent customer contact management system that integrates multi-channel access. It supports inbound and outbound voice, text, video, and other media streams, supports intelligent interactive experience based on NLP technology, and has a fully integrated customer management, customer profile, and customer transaction system that can realize a variety of applications such as customer service center, credit card center, remote banking, online service, video service, etc.
02.
Intelligent Customer Service
Intelligent Customer Service
Yusys’ Intelligent Customer Service Solution is an intelligent application IT system based on AI interactive intelligence and data intelligence. It covers various intelligent sub-systems including online customer service, intelligent voice, intelligent outbound call, intelligent agent assistance, intelligent in-time quality inspection, intelligent knowledgebase, etc. It realizes the functions of chatbots, human-machine intelligent assistance, and intelligent monitoring and supervision, providing strong support for the transformation from call centers to remote banking.
Our Customers
